Due to the custom nature of our products, which are predominantly made to order, we are unable to offer refunds.
In the event that you receive a damaged item, please send us a photo of the damage and we will promptly ship a replacement at no additional cost. Your satisfaction is our priority.
Please double-check your shipping address before placing your order. We are unable to modify it within 24 hours of order placement.
Once the order status changes to "Processed" or "In Production", cancellations are no longer possible.